With a snowstorm just a few days away, it would be the worst time for a furnace to break down. Add in the fact that a newborn is on the way and the problem seems much more urgent.
Why is it that at the most critical of moments, everything goes wrong? Your new car always starts, but now that you’re late for work it won’t budge. You get laid off the SAME day you get a massive bill. Few things are worse than the universe conspiring against you, right?
After getting dealt the worst hand in history, one cash-strapped dad prepared to get flattened by the hand of a costly repairman – only to be completely blindsided.
Newly-made parents Jesse and Mairie Hulscher knew they had a lot on their hands when their son Adler was born. What caught them by surprise right after taking him home was finding the boiler breaking down and the prospect of no heat in the middle of Minnesota during the winter months.
With another young one at home plus little Adler, Jesse was desperate for immediate help, he called Magnuson Sheet Metal and pleaded to have him come and get the heat back on in the household.
“He said ‘the fan’s not working, the furnace isn’t working, my wife is in the hospital, we just had a baby yesterday,’” Magnuson co-owner Craig Aurand recalled. “I just said take it easy. We’ll be right there.”
The worker from Magnuson Sheet Metal came out that very day and quickly assessed the panicking couple’s situation while seeing their predicament held in Marie’s arms.
Promptly the repairman got things right with the home’s furnace and soon heat was flowing for the Hulscher’s and their newest addition. The parents were grateful and gladly accepted a bill of services due for the timely repairman.
But when the bill arrived, Jesse could not believe his eyes.
“I opened it up and looked at the receipt, and it said, ‘no charge, take care of the new baby,’” Jesse said.
Maria was also stunned as she said, “I was like, what? No. This can’t be real. And he’s like, ‘I know I can’t believe it either.’”
The grateful parents shared a photo of the invoice on Facebook, within days it had blown up, and the post now has over 3.9k reactions as well as hundreds of shares.
“Can’t thank them enough for the great service, speedy response time, and amazing technicians. Businesses like this earn customers for life!” Jesse said in his post.
In the comments, he discovered that this isn’t the first time the business has shown a random act of kindness. With the hopes of someone paying it forward, this company is setting the right example.
“We didn’t do it for the PR. We just did it to be good people. That’s it. Just to be nice to these people,” co-owner Craig said. “That’s what this is about.”
Source: AWM